Customer Service / Sales
Wichita, KS
Full Time
Student (High School)
Air Capital Travel is looking for a customer service representative to join our team in our 206 N Seneca office. This person will drive customer satisfaction by fielding inquiries, and aiding in the planning of vacations and getaways.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate.
Requirements
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
About Air Capital Travel
Air Capital Travel is dedicated to making memories for customers.
Our employees enjoy a work culture that promotes fun times.
We will train.
Send Resume to [email protected]
Apply for this position
Required*